1. Controller
The controller responsible for data processing is:
Helvetic Mercenaries GmbH, Viale Bartolomeo Papio 3, 6612 Ascona, Switzerland. Email: privacy@helveticmercenaries.ch
2. What data we collect
We process personal data that you provide to us directly, for example:
- First and last name
- Contact details (email, phone number, address)
- Payment data in connection with purchases or ticket bookings
- Usage data from website visits (e.g. IP address, visit duration, browser information)
- Data in connection with ticket reservations, game entry, stadium tours or events
We also process technical data through our website, for example via cookies or tracking technologies.
3. Purpose and legal basis of processing
We use your personal data for the following purposes:
- To fulfil contractual services (e.g. ticket bookings, event organisation)
- To manage our services and communicate with you
- To optimise our website functions and security measures
- To send marketing communications, where you have consented
Processing is based either on legal grounds, your consent, or our legitimate interest in the efficient organisation of our activities.
4. Disclosure to third parties
We only share personal data where this is necessary to fulfil a contract (e.g. with payment or IT service providers), or where legal obligations require it. External service providers must guarantee the security of your data.
5. International transfers
Personal data may be transferred within our organisation or to service providers in countries outside the European Economic Area (EEA). In such cases we ensure appropriate safeguards are in place or obtain your consent where required.
6. Data security
We take technical and organisational measures to protect your data from loss, misuse or unauthorised access. Access to personal data is granted only to authorised staff and partners who need it to perform their duties.
7. Retention period
Your personal data is stored only as long as required for the respective purposes or as statutory retention periods apply (e.g. tax retention obligations). After that, the data is deleted or anonymised.
8. Cookies and tracking technologies
Our website uses cookies and similar technologies to keep the site functional, analyse usage behaviour and personalise content. You can object to the use of cookies in your browser settings.
9. Your rights
You have the right to:
- Access the personal data we hold about you
- Rectify inaccurate data
- Request deletion or restriction of processing
- Object to certain types of processing
- Data portability
To exercise any of these rights, please contact us at football@helveticmercenaries.ch.
10. Changes to this privacy policy
We reserve the right to amend this privacy policy as needed. The current version is always published on our website.
Last updated: February 2026. Controller: Helvetic Mercenaries GmbH